September 3, 2017

Five years ago, we adopted a dog from a farming family in Wisconsin.   Seamus is a beautifully trained show dog turned stud dog.  He was winding down his  career and needed a new home.

When I arrived to pick up Seamus, he was nowhere to be found, but...

March 16, 2017

In one day, running literally changed my life.

It was the first chilly, but sunny spring day in Chicago where there’s bound to be someone wearing shorts in 45 degrees. I had a double hitter of a day: a nasty argument with my boyfriend and a client who declared bankruptc...

January 12, 2017

According to a recent study, by 2020, companies will be spending three times as much on the customer experience as they are today.  The customer experience is about making it as easy and enjoyable as possible for your customers to work with you.  A positive customer ex...

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